Careers - Bendigo and Adelaide Bank
  • Search:  
Job Alert - sign up to be notified of job vacancies with the Bendigo and Adelaide Bank Group

Already Applied?

Update your details, view your application and progress >> Login

Refine search

Work type

Locations

Categories

Careers

Customer Service Officer | Ashburton Community Bank® Branch

Apply now Work type: Full Time
Location: Melbourne
Categories: Customer Service, Branch Network, Community Engagement

 

Customer, Community & People

Bendigo Bank is a highly regarded and progressive national financial services organisation. We believe our success depends on the success of our customers and the communities in which we work. Bendigo Bank is currently working with communities to secure banking services into the future. This innovative banking concept has been established in Ashburton and Ashburton Community Bank® Branch is making a vital contribution to the community.

 

About the team and role

Canterbury, Ashburton, Surrey Hills Community Finance Limited ("CASH") operates four Bendigo Bank branches in Canterbury, Surrey Hills and Ashburton and Balwyn. As a Customer Service Officer, you will be the face of Ashburton Community Bank® Branch, leading the way with our unique philosophy. You will be given the support you need to do what you do best – listening to customers and using your skills to help them achieve their financial goals.

We have a full time permanent position at our Ashburton Community Bank® Branch, however the successful candidate will be required to work at any one of the 4 branches. Saturday mornings will be on a rotating roster basis.

 

 

About you

A successful Customer Service Officer will bring:

  • Extensive experience in a customer service environment
  • Sales experience, preferably with KPI's and targets
  • A strong desire to find solutions that meet customer needs
  • An ability to confidently talk to customers face to face or over the telephone 
  • A values driven and career orientated approach
  • A willingness to be actively involved in local community engagement activities that make a difference
  • Experience contributing to a team environment
  • An eagerness to understand and share with others what makes our bank different
  • Experience in the banking and finance industry - a plus but certainly not essential

 

What we offer

  • Extensive training and coaching to ensure your ongoing success in the role
  • As part of a national organisation we are able to offer exciting careers paths within the Bendigo Bank Group
  • An attractive staff benefits package

 

Please note due to the high volume of applications, the position may be closed early.

 

Advertised: AUS Eastern Standard Time
Applications close: AUS Eastern Standard Time

Back to search results Apply now

Share this: | More