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Customer Service Officer | Mooroolbark Community Bank® Branch

Apply now Work type: Casual
Location: Melbourne
Categories: Customer Service, Branch Network, Community Engagement


Customer, Community & People

Bendigo Bank is a highly regarded and progressive national financial services organisation. We believe our success depends on the success of our customers and the communities in which we work. Bendigo Bank is currently working with communities to secure banking services into the future. This innovative banking concept has been established in Mooroolbark and Mooroolbark Community Bank® Branch is making a vital contribution to the community.


About the team and role

Mooroolbark is located in the outer Eastern suburbs of Melbourne. As a Customer Service Officer, you will be the face of Mooroolbark Community Bank® Branch, leading the way with our unique philosophy. This is a busy transactional branch that will require you to actively listen to customers and use your skills to help them achieve their financial goals.

We have a casual position at our Mooroolbark Community Bank® Branch. Saturday mornings are required twice per month. The successful applicant will be flexible and available at short notice. There is a possibility that this will transition in to a permanent position based on business needs.


About you

A successful Customer Service Officer will bring:

  • Extensive experience in a customer service environment
  • Demonstrated competence in achieving consistent sales results
  • A strong desire to find solutions that meet customer needs
  • An ability to confidently talk to customers face to face or over the telephone 
  • A values driven and career orientated approach
  • A willingness to be actively involved in local community engagement activities that make a difference
  • Experience contributing to a team environment
  • An eagerness to understand and share with others what makes our bank different
  • Experience in the banking and finance industry - a plus but certainly not essential


What we offer

  • Extensive training and coaching to ensure your ongoing success in the role
  • As part of a national organisation we are able to offer exciting careers paths within the Bendigo Bank Group
  • Penalty rates for Saturdays


Please note due to the high volume of applications, the position may be closed early.


Advertised: AUS Eastern Daylight Time
Applications close: AUS Eastern Daylight Time

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