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Senior Manager Third Party Mortgage Operations

Apply now Work type: Full Time
Location: Sydney
Categories: Management, Credit

Senior Manager, Third Party Mortgage Operations

Consumer Processing


Third Party Mortgage Operations is looking for a Senior Manager based in Sydney. If you are looking for an opportunity to make a difference, then this role may be for you.


  • Full Time
  • Permanent
  • Sydney


The Group Processing function contributes towards this vision by developing and executing strategies which will deliver our products and services to our customers in an efficient and cost effective manner.  A culture of operational excellence underpins this, with the delivery of a highly efficient and robust operational platform impacting the experience of our customers and partners, which in turn delivers the customer value proposition

The Senior Manager, New Loans Processing is accountable for the delivery of Consumer Processing transactional and functional activities in accordance with agreed SLA’s. By developing and implementing a high performance culture and operational excellence to enhance customer and partner experiences, reduce the unit cost of delivery and manage risk within agreed risk appetites. With a focus on identifying opportunities and implementing initiatives to sustainably improve cost efficiency, operational efficiency (productivity and quality) and customer and partner experience (e.g. turn-around times / “time to yes”).


Skills and Experience required;

  • Demonstrated business/leadership experience gained within the Banking, Finance or Accounting industry
  • Understanding of lending products, lending systems and the end to end business process of Group Processing activities.
  • Experience in leading and managing high performing operational functions delivering operational excellence and superior outcomes
  • Innovative approach and professional focus on the implementation of continuous improvement
  • Proven understanding of lending operations, systems, practices and processes
  • Advanced level of negotiation, leadership and influencing skills
  • Builds broad and effective networks both inside and outside the organisation
  • Experienced intelligent and strategic thinking senior leader
  • Tertiary qualification in business or finance related discipline (desirable)
  • Postgraduate study in business or finance related discipline (desirable)



For any enquiries please contact: 

Eugene Prowse - Head of Partner and Wealth Operations (02) 8282 8283

or email


For a detailed description of this role please review the attached position description

Download File Senior Manager_Third Party Mortgage Operations_PD_0919.pdf

Advertised: AUS Eastern Standard Time
Applications close: AUS Eastern Daylight Time

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