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Customer Service Officer, Part time | Penola Community Bank Branch | SA

Apply now Work type: Part Time
Location: South Australia
Categories: Customer Service, Branch Network, Community Engagement

Customer, Community & People

Bendigo Bank is a highly regarded and progressive national financial services organisation. We believe our success depends on the success of our customers and the communities in which we work. Bendigo Bank is currently working with communities to secure banking services into the future. This innovative banking concept has been established in Penola and Penola Community Bank Branch is making a vital contribution to the community.

About the team and role

Situated in the Coonawarra wine region, surrounded by wineries and a number of significant heritage listed buildings, with a vibrant community, you will find the picturesque country town, Penola. The Penola Branch team is close kit, dynamic and community minded. The successful applicant will be coached, fostered and developed by the team.

Our Customer Service Officers lead the way in our branches with our unique philosophy. They listen to customers and find solutions to help them achieve their financial goals. As a team they are focused on working collaboratively to achieve goals. They are responsible for providing effective & efficient service to branch customers in a dynamic, diverse environment.

We are looking for someone who has a strong sales focus, is energetic, a team player and looking to grow within the business. Someone who has a keen interest in banking, finance or accounting related discipline would be ideal for this position.

This is a permanent, part time position of 32 hours per fortnight working across Monday, Thursday and Friday. Flexibility is key as at times additional hours or days may be required.

About you

A successful Customer Service Officer will bring:

  • A strong desire to find solutions that meet customer needs
  • Demonstrated sales ability to achieve targets and positive results
  • A strong desire to find solutions that meet customer needs
  • An ability to confidently talk to customers face to face or over the telephone  
  • Be a values driven and career orientated person
  • Be team player in a dynamic branch team environment
  • Have an eagerness to understand and share with others what makes our bank different
  • A willingness to be actively involved in local community engagement activities that make a difference
  • Experience in the banking and finance industry - a plus but certainly not essential

What's on offer

  • Extensive training and coaching to ensure your ongoing success in the role
  • As part of a national organisation we are able to offer exciting careers paths within the Bendigo Bank Group
  • An attractive staff benefits package

We recognise the importance of diversity and continually strive to provide an inclusive work environment where people are treated with respect; feel valued and can achieve success.  We believe our success depends on the commitment, integrity and skill of our staff. 

Further information

Please review the position description: Download File Customer Service Officer Position Description - May 2017.pdf


Advertised: Cen. Australia Standard Time
Applications close: Cen. Australia Standard Time

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