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Local Engagement Officer - Delphi Bank Oakleigh

Apply now Work type: Full Time
Location: Melbourne, Victoria
Categories: Customer Service, Branch Network, Marketing & Communications, Community Engagement

 

It’s banking, but not as you know it!

 

  • Love meeting people and interacting with your local community?
  • Consider yourself a social media guru and not shy of creating digital engagement?
  • Wondering why we haven’t mentioned banking yet?

 

This might not look like a typical job advertisement from a bank, because it’s not! This is an awesome opportunity for a natural go-getter and people connector.

Our Delphi Bank Oakleigh Branch has served the local community for 20 years. Recently we undertook an exciting branch refresh so that we can change the way we interact with our customers and community. We have a new and unique space in-branch where we can help the people in our local community to connect with each other and with us. To help us do this we are bringing a new person in to the team. 

As a Local Engagement Officer (affectionately known as LEO!) you’ll proactively engage and connect our Brand with our community.  You will be responsible for managing the community space in the branch and this will involve meeting with local groups and small business to generate interest in the use of space, coordinating and attending events, and creating and growing relationships with key stakeholders in the local area to ensure ongoing interest and awareness of what we are doing.  You’ll play a key role in creating positive in-branch experiences for our customers and local community members through the utilisation of our new space in ways that will be valued by our community, such as events and retail pop-up shops. 

This is a full time permanent position with flexible work options available.  Based predominantly in our Oakleigh branch, at times you will also be involved in activities with our other South East branches.

 

As a LEO, you’ll be:
  • the welcoming smile of Delphi Bank with a strong customer service ethos and a ‘glass half-full’ attitude.
  • an experienced social media guru, with a proven history of successful digital engagement
  • a proven event champion, you’re not afraid of the nitty-gritty to get an event off the ground
  • a creative-type: always cooking up new and interesting ideas and ways to do things
  • able to use your strong strong interpersonal and communication skills to create and grow positive relationships with a diverse group of people
  • a problem solver with the ability to work independently
  • aligned with our brand, with a general understanding of the Hellenic culture and highly engaged with and passionate about your local community.  The ability to speak the Greek language would be beneficial but not essential

 

About us 

At Delphi Bank, not only does our name ‘Delphi’ symbolise a strong connection to our Hellenic roots, but it also most importantly represents a journey of growth and opportunity.

With over 20 years of history, our customers and the community are at the forefront of everything we do. 

Today we are a proud member of the Bendigo Bank Group, one of Australian most respected and trusted financial service providers.  As we continue to grow together, we provide our customers, their families and their businesses with new opportunities, through our ongoing commitment to engaging, investing, and sponsoring organisations and events in our local community.

Relationships are the key to our success, and we take the values that the Hellenic culture is known for like family, food, culture, music and entrepreneurialism and apply them to our relationship model to form a deep and personal connection with our customers and their families.

 

At Delphi Bank when we see community, we see family

Still passionate, still growing, still banking

 

Why us?

There's so much more to a career with Delphi and Bendigo and Adelaide Bank than just banking. 

Get real benefits, work life balance and flexibility. You bring your brilliant mind and we’ll help you take your learning to the next level with on the job training and external development opportunities - we want you to shine. After all, YOU are the difference that makes us the better big bank.

We believe a diverse workforce supported by an inclusive culture is central to our success and we actively encourage applications from those who bring diversity of thought to our business. We support candidate requests for adjustment to accommodate an illness, injury or disability to equitably participate in the selection process.

 

For a confidential discussion about what this opportunity can mean for you, please contact Kylie Page, Recruitment Advisor on kylie.page@bendigoadelaide.com.au

 

Applications close 4 May 2021.  If you’re ready to make an impact and immerse yourself in our community and get creative, then throw your hat into the ring and apply now.

 

Advertised: AUS Eastern Standard Time
Applications close: AUS Eastern Standard Time

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